Email Us Regarding Fitting issue
Mention Subject as Fitting issue

1)Order Id
2)And video which shows it has some fitting issue
3)In your phone Go to settings in that abut phone and share us screenshot

within 24hrs on the delivery

contactus@casestories.in

• Order will be delivered within 6 to 12 working days as the covers are custom based. Dispatched will be done within 2 to 4 working days.
• Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

Current we are providing free Shipping.

• You will Automatically get updates about your order within 2 to 4 Workings Days on email.
  
  You can track your order here. casestories.ordr.live

• Since we are providing customized cases and delivering orders on customer specific need we cannot cancel any orders.

• Since we are providing customized cases and delivering orders on customer specific needs we cannot refund. notes: processing fees cannot be refunded, for example shipping charges, payment gateway charges, order processing charges, etc.
• Notes: We cannot refund shipping charges, payment gateway charges, website processing fees under any circumstances.
• For more details refer our Refund Policy Page.

Exchanges are not Available
But if there is a fitting issue than replacement will be sent

• All Credit Card, Debit Card, Wallets and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

In case there is a failure in payment, please retry and keep the following things in mind:

• Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
• If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days.
• For any further clarification, you can contacts us on email.